Free delivery for all orders over £100 (or €100 in Ireland and EU countries).
- For orders under £100 (or €150 in Ireland and EU countries), it’s £6.95 (or €19 in Ireland and EU countries).
- If your order is available now for UK mainland delivery, we’ll deliver it within 3-5 days for accessories and lighting and 7 days for furniture. Otherwise, it’ll arrive in the estimated time frame stated above and at checkout.
- Furniture orders to mainland UK or Northern Ireland will arrive via our white glove service. We’ll unbox and position your items, assemble anything that’s needed and take away the packaging for recycling.
- If you’re ordering outside mainland UK or Northern Ireland, items will be sent through our international delivery partners.
Returns
We’ll happily take back any item (in its original packaging) within 28 days of delivery.
- For courier delivered items bought online, returns are charged at £9.95 (or €19 in Ireland and EU countries).
- A £50 (or €150 in Ireland and EU countries) collection charge applies to all furniture and large accessory returns delivered with our white glove service.
- If you cancel your order within 24 hours, we can refund the full amount.
These terms don’t affect your statutory rights.